Terms of Service

Last Updated: 10 February 2025

1. Introduction
Welcome to A&A Supplies UK, trading as A&A UK TRADING LIMITED ("we," "our," or "us"). By accessing and using our website www.aa-supplies.co.uk, you agree to comply with these Terms of Service. Please read them carefully before making a purchase or using our services.

2. Use of Our Website

You must be at least 18 years old or have permission from a legal guardian to use our website.
You agree not to misuse our website for fraudulent, illegal, or unauthorized activities.
We reserve the right to modify, suspend, or terminate access to the website without prior notice.

3. Orders & Payments

All orders are subject to availability and acceptance.
Prices listed on our website include VAT unless otherwise stated.
We accept secure payment methods via our third-party payment processors.
We reserve the right to cancel any order for security reasons or suspected fraud.

4. Delivery & Shipping

Orders over 2kg qualify for next-day delivery, while orders under 2kg are shipped via Royal Mail Tracked 48.
Orders under £20 are subject to a £2.99 delivery charge, while orders above £20 qualify for free UK delivery.
For full details, refer to our Delivery Policy.

5. Returns & Refunds

Customers may return items within 14 days, provided they are unused and in original packaging.
Customers are responsible for return shipping costs.
Refunds are processed within 7 working days of receiving returned items.
For full details, refer to our Returns Policy.

6. Liability & Warranties

We strive to ensure our product descriptions and images are accurate, but we do not guarantee that all details are error-free.
We are not liable for indirect, incidental, or consequential damages arising from the use of our products.
Our liability is limited to the purchase price of the product.

7. Intellectual Property

All content on our website, including images, logos, and text, is owned by A&A Supplies UK and may not be copied or used without our written consent.

8. Privacy & Data Protection

We handle customer data in accordance with GDPR regulations.
For details on how we collect, use, and protect personal data, please refer to our Privacy Policy.

9. Changes to Terms

We may update these Terms of Service at any time. Continued use of the website after changes implies acceptance of the new terms.

10. Contact Us
If you have any questions regarding these Terms of Service, please contact us:

A&A SUPPLIES UK (A&A UK TRADING LIMITED)
Email: sales@aa-supplies.co.uk
Address: 1 Croydon Road, Beckenham, Kent, BR3 4AA

By using our website, you acknowledge that you have read, understood, and agreed to these Terms of Service.